Our Sales Policy outlines the terms and conditions governing purchases made at Joyali Candy. By placing an order with us, you agree to the following terms:

1. Order Processing: All orders are subject to availability. We strive to process and ship orders within 1-2 business days. You will receive a confirmation email once your order is placed and a tracking number once it has been shipped.

2. Pricing: Prices for our products are listed on our website and are subject to change without notice. Sales tax, if applicable, will be added to the total amount at checkout. We reserve the right to correct any pricing errors and cancel orders if necessary.

3. Payment: We accept various payment methods including major credit cards, debit cards, and online payment services. All transactions are processed through secure payment gateways to protect your financial information.

4. Shipping: Shipping costs are calculated based on the delivery address and chosen shipping method. We offer standard and expedited shipping options. Estimated delivery times are provided at checkout but are not guaranteed.

5. Promotional Offers: Promotional offers and discounts are subject to availability and may have specific terms and conditions. Discounts cannot be combined with other offers unless explicitly stated.

6. Customer Responsibility: It is the customer’s responsibility to provide accurate shipping information. Joyali Candy is not liable for delays or issues resulting from incorrect or incomplete addresses provided by the customer.

7. Contact Us: For questions about orders, pricing, or promotions, please contact us at [email protected]. We are dedicated to providing excellent service and addressing any concerns you may have.